Privacy Policy
This Privacy Policy relates to information collected on Svayambhutech websites accessed through the URL www.svayambhutech.com (collectively, the “Site”).
Our Commitment to Privacy
Svayambhutech (“Svayambhutech,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains our online information practices and how we collect, use, store, and protect your data. We do not sell, rent, or trade your personally identifiable information to third parties without your consent.
Information We Collect
When you interact with our Site, register, fill out a contact form, or engage with our services, we may collect the following information:
- Name
- Email address
- Phone number
- Company name
- Project or service requirements
- Any other information voluntarily provided by you
If you opt in to receive newsletters, updates, or marketing communications, you grant us permission to use your information to deliver the requested content.
Automatically Collected Information
We may automatically collect non-personal information such as:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on the Site
- Referring URLs
This information helps us analyze trends, improve user experience, and enhance our services.
Cookies
Svayambhutech uses cookies to improve website functionality and user experience. Cookies help us:
- Recognize returning visitors
- Understand site usage patterns
- Customize content and offerings
- Improve performance and navigation
You may choose to accept or reject cookies through your browser settings. Disabling cookies may affect certain features of the Site.
How We Use Your Information
We use collected information to:
- Provide and manage our services
- Respond to inquiries and project requests
- Improve website content and functionality
- Conduct analytics and performance tracking
- Send updates, promotional material, or service-related communications
You can opt out of marketing communications at any time by emailing us at support@svayambhutech.com. Opt-outs apply to individual email addresses.
Data Security
We use reasonable and industry-standard security measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of data transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security, and you share information at your own risk.
Svayambhutech is not responsible for information voluntarily shared by users in public forums, emails, or third-party platforms.
Update, Correct, or Delete Your Information
You may request to update, correct, or delete your personal information at any time by contacting us support@svayambhutech.com
We will process your request after verifying the necessary details.
Changes to This Privacy Policy
Svayambhutech reserves the right to modify this Privacy Policy at any time. Changes will be effective upon posting on our website. Users are encouraged to review this policy periodically.
Payment & Refund Policy
Payment Terms
Service Charges
Clients are required to pay service charges as agreed upon in the proposal, quotation, or invoice issued by Svayambhutech.
Payment Methods
We accept payments through various methods, including but not limited to:
- Bank transfer
- Online payment gateways
- UPI or other digital payment methods
Payment details will be shared at the time of invoicing.
Invoicing
Invoices are generated based on project milestones, deliverables, or agreed billing cycles. Timely payment is the client’s responsibility.
Refund Policy
Refund Eligibility
Refunds are applicable only in cases of accidental or duplicate payments.
Refund Request Timeline
Clients must notify Svayambhutech within 3 working days of the unintended transaction.
Refund Process
Upon verification of the claim and payment proof, the refund will be processed within a reasonable timeframe.
Cancellation Policy
- Client-initiated cancellations must be submitted in writing.
- Payments already made are non-refundable, except in cases of accidental payments as stated above.
- Work completed up to the cancellation date will be billed accordingly.
Late Payments
Late payments may attract additional charges or service delays. Specific terms will be mentioned in the invoice or agreement.
Policy Amendments
Svayambhutech reserves the right to amend this Payment & Refund Policy at its discretion. Any changes will be communicated via the website or official communication channels. By engaging with Svayambhutech’s services, you acknowledge that you have read, understood, and agreed to these policies.